Privacy Policy for 10DLC Compliance
Effective Date: 01/24/2025
Last Updated: 01/24/2025
Sensei Surgery, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the requirements of the 10DLC (10-Digit Long Code) messaging regulations. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information
- Name
- Phone number
- Email address
- Any other information you provide to us through communications or forms.
b. Usage Information
- Message content
- Time, date, and frequency of messages sent and received
- Device information and IP address
c. Compliance-Related Information
- Proof of opt-in for receiving SMS/MMS communications
- Any required documentation to verify identity or business purpose for 10DLC registration.
2. How We Use Your Information
We use the information collected for the following purposes:
- To send SMS/MMS messages you have opted into receiving.
- To comply with 10DLC regulations and carrier requirements.
- To monitor and improve the quality of our services.
- To detect and prevent fraud, abuse, or violations of our terms of service.
3. How We Share Your Information
We may share your information with the following parties:
- Service Providers: Third-party vendors that facilitate the delivery of SMS/MMS communications.
- Regulatory Bodies and Carriers: For compliance with 10DLC requirements, including message registration and opt-in verification.
- Legal Requirements: When required to do so by law or to protect our legal rights.
We do not sell your personal information to third parties.
4. Your Rights
You have the following rights regarding your information:
- Opt-Out: You can opt out of receiving messages at any time by replying "STOP" to any SMS/MMS message.
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to your personal information.
- Deletion: Request deletion of your information, subject to compliance obligations.
To exercise any of these rights, please contact us at 808-313-8335
5. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no transmission over the Internet or electronic storage is completely secure.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations, including 10DLC compliance requirements.
7. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the "Last Updated" date.
8. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
Sensei Surgery, Inc. 75-170 Hualalai Road, Suite D216A, Kailua-Kona, HI 96740. Phone: 808-313-8338
By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.